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Disclaimer

Disclaimer: Customer satisfaction is our goal. Philgrocer.com items may vary depending upon availability. Substitutions may be necessary to ensure your order is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item. Items may be substituted with another specialty item of equal or greater value and of similar theme and category if your requested item is not available. Take note we deliver almost all the places within Philippines but If the delivery address is far from our courier office (For provincial delivery)   or not covered for delivery, recipient needs to pick up the item from our advised courier office. Recipient or buyer will be notified the advisory. Shipping charge still require whether its pick up or delivery since we ship item to your nearer courier office. Exact time of delivery may not possible since none of the couriers commit  it. But delivery possible within the day as you specified. Further, you may request for morning or after noon, evening delivery time. Philgrocer.com is not liable for any delayed delivery or non-delivery any items with or without any reason. In no event shall Philgrocer.com be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever.  If customer not satisfied with item for any reason, item may be replaced if recipient can send back the item as delivered within 3 working days, but cannot be refunded. Take note, listed products in our website from different merchants. If you ordered different merchants items, delivery maybe in different time but within your specified date. But in some cases we can deliver all together even you choose different merchant products, please send us request for it. 

Delivery time guarantee will be suspended during extreme weather such as typhoon, heavy rain etc. Incomplete shipping address might cause delay delivery! If your recipient's address is incorrect, item will not be delivered and no refund will be made. Philgrocer.com reserves the rights to cancel orders at any time. Content on this